SILVIA MAROCCO

PhD Graduate

PhD program:: XXXVI

supervisor: Prof.ssa Alessandra Talamo

Thesis title: The Role of Artificial Intelligence in Multi-Actor Decision-Making: a focus on human capital investments

This research project aims at contributing to the development of a human-centered methodology for the design of Multi-Actor Decision Support Systems (MADSS) based on Artificial Intelligence, moving beyond a purely technical viewpoint, and incorporating social and contextual dimensions of technological integration. In particular, the research focus is directed to provide a theoretical framework and practical guidelines for enhancing the user-centered design of a MADSS in the complex field of Investments in Human Capitals, specifically within the context of organizational development. Starting from the Service Design Thinking process and leveraging the potential of Activity Theory, this thesis blends research and service design tools, within a theoretical model commonly employed in the study of interactions between individuals and technology. This approach opens up new perspectives for applied Social Psychology in the development of Decision Support Systems.

Research products

11573/1700796 - 2024 - Enhancing organizational processes for service innovation: strategic organizational counseling and organizational network analysis

Marocco, Silvia; Marini, Mara; Talamo, Alessandra - 01a Articolo in rivista

paper: FRONTIERS IN RESEARCH METRICS AND ANALYTICS (Lausanne: Frontiers Media S.A., 2016-) pp. - - issn: 2504-0537 - wos: (0) - scopus: 2-s2.0-85185293689 (2)

11573/1706609 - 2024 - From service design thinking to the third generation of activity theory: a new model for designing AI-based decision-support systems

Marocco, Silvia; Talamo, Alessandra; Quintiliani, Francesca - 01a Articolo in rivista

paper: FRONTIERS IN ARTIFICIAL INTELLIGENCE ([Lausanne]: Frontiers Media S.A., [2018]-) pp. - - issn: 2624-8212 - wos: WOS:001196339000001 (1) - scopus: (0)

11573/1716250 - 2024 - Applying Design Thinking to Develop AI-Based Multi-Actor Decision-Support Systems: A Case Study on Human Capital Investments

Marocco, Silvia; Talamo, Alessandra; Quintiliani, Francesca - 01a Articolo in rivista

paper: APPLIED SCIENCES (Basel: MDPI AG, 2011-) pp. - - issn: 2076-3417 - wos: WOS:001269328900001 (0) - scopus: 2-s2.0-85198417966 (0)

11573/1720110 - 2024 - The Impact of Immersive Visualization on Engagement and Emotions Elicitation

Talamo, Alessandra; Marocco, Silvia; Presaghi, Fabio; Vitale, Valeria; Tripodi, Letizia; Cedrone, Samantha; Di Natale, Lorenzo - 04b Atto di convegno in volume

conference: 8th International Visual Methods Conference (IVMC8) (Roma)

book: Proceedings of the 8th International Visual Methods Conference Authors - ()

11573/1655551 - 2022 - The contribution of activity theory to modeling multi-actor decision-making: A focus on human capital investments

Marocco, Silvia; Talamo, Alessandra - 01a Articolo in rivista

paper: FRONTIERS IN PSYCHOLOGY (Lausanne: Frontiers Editorial) pp. - - issn: 1664-1078 - wos: WOS:000875564200001 (3) - scopus: 2-s2.0-85139568458 (3)

11573/1565039 - 2021 - “The flow in the funnel”: modeling organizational and individual decision-making for designing financial aI-based systems

Talamo, Alessandra; Marocco, Silvia; Tricol, Chiara - 01a Articolo in rivista

paper: FRONTIERS IN PSYCHOLOGY (Lausanne: Frontiers Editorial) pp. - - issn: 1664-1078 - wos: WOS:000683010700001 (6) - scopus: 2-s2.0-85112149268 (7)